Montreal Private Security Guarding Training Program

Schedule: Monday to Friday, 9:00 AM to 5:00 PM, for a duration of 2 weeks.

Objective

The course provides an in-depth exploration of private security, equipping students with the interpersonal and professional skills essential for a successful career as a security agent. It focuses on both theoretical knowledge and technical training, preparing students to work as security professionals and develop the foundational skills needed to be deployed on job sites.

This program is specifically designed to meet the requirements for obtaining a security guarding license, as outlined in the Regulation respecting the training required to obtain an agent license to carry on private security activities.

Duration and Certification

Upon successful completion of this 80-hour (2-week) evening program, students will be awarded a training certificate in private security guarding. The course also includes First Aid/CPR certification, which is recognized by CNESST.

Schedule: Monday to Friday, 6:00 PM to 10:00 PM, for a duration of 3 weeks.

Objective

This course offers a comprehensive exploration of private security, equipping students with the interpersonal and professional skills required for a successful career as a security agent. It provides both theoretical knowledge and hands-on technical training, preparing students to work as security professionals and develop the essential skills needed for deployment on job sites.

The program is specifically designed to meet the requirements for obtaining a security guarding license, as stipulated in the Regulation respecting the training required to obtain an agent license to carry on private security activities.

Duration and Certification

Upon successful completion of this 80-hour (3-week) evening program, students will be awarded a training certificate in private security guarding. The course also includes First Aid/CPR certification, which is recognized by CNESST.

Start Date: June 7, 2025

Schedule: Saturday and Sunday, 9:00 AM to 5:00 PM, for a duration of 5 weeks.

Objective

This course provides an in-depth exploration of private security, equipping students with the interpersonal and professional skills essential for a successful career as a security agent. The program covers both theoretical knowledge and practical training, preparing students to work as security professionals and develop the core skills necessary for deployment on job sites.

The course is designed to meet the requirements for obtaining a security guarding license, in accordance with the Regulation respecting the training required to obtain an agent license to carry on private security activities.

Duration and Certification

Upon completing this 80-hour (5-week) weekend program, students will receive a training certificate in private security guarding. The course also includes First Aid/CPR certification, recognized by CNESST.

Start Date: July 05-06 , 2025
Schedule: 9:00 AM to 5:00 PM, over 2 days.

Objective
This training is designed to provide security professionals with practical skills in the safe, effective, and tactical use of handcuffs and batons. The course focuses on the techniques required to maintain safety and control in real-world scenarios, while ensuring compliance with legal and ethical standards of force.

Participants will learn how to properly use handcuffs and batons, develop defensive tactics, and integrate these tools into their overall self-defense strategy. The course also emphasizes how to protect oneself from common attacks, equipping security personnel with the confidence and knowledge to handle challenging situations.

Duration and Certification
This 2-day training consists of 16 hours of instruction (8 hours per day). Upon successful completion, participants will receive a Training Certificate in Handcuff and Baton Usage. This certification demonstrates competence in handling these essential security tools, adding valuable qualifications to your security portfolio.

Customer Service Training Prime P-12 NEW!

Start Date : June 21 , 2025

Schedule: 9:00 AM to 1:00 PM

Course Overview

Our Customer Service Course is designed to equip security agents with the skills necessary to deliver exceptional service in client-facing roles. This 4-hour course, focuses on effective communication, conflict resolution, and maintaining a professional attitude in challenging situations.

By completing this course, agents can earn a $0.50/hour salary premium, as mandated by Quebec's regulations for recognized training. The course is an excellent opportunity to enhance customer interaction skills and boost earning potential.

Objects

• Demonstrate essential customer service skills by effectively engaging with clients and maintaining professionalism in various situations.
• Improve reporting and documentation techniques, ensuring accurate and detailed records of customer interactions.
• Manage difficult customers with confidence, using appropriate communication strategies to resolve issues.
• Navigate conflict situations by applying conflict resolution skills to defuse tense encounters.
• Handle challenging situations calmly and professionally, ensuring customer satisfaction while maintaining safety and security.

Private Security Training Program Overview

Our Private Security Training Program offers a comprehensive curriculum designed to provide individuals with the skills and knowledge necessary to succeed in the private security industry. The program is divided into three sections, each focusing on different aspects of security, emergency procedures, and first aid. Upon completion, students will be well-equipped to handle security duties efficiently and effectively.

SECTION I: Introduction to the Private Security Industry (36 Hours)

In this foundational section, students will be introduced to the private security industry, focusing on the core responsibilities of a security agent. Key topics include:

• Survey of the Private Security Industry: Overview of the industry's growth and importance.
• Roles and Responsibilities of a Security Agent: Understanding the essential duties and professional conduct required.
• Legal Aspects and Standards of Behaviour: Review of the laws governing security work and ethical guidelines.
• Security Procedures and Equipment: Best practices for safety, as well as an introduction to security tools.
• Patrol and Alarm Response: Learn effective strategies for patrolling properties and responding to alarm signals.
• Communication Skills & Customer Service: Develop strong communication abilities for interaction with clients and the public.

SECTION II: Emergency Procedures (28 Hours)

This section teaches the essential emergency procedures every security professional must know. Students will be trained to respond to various crisis situations, including:

• Fire and Alarm Activation Protocols: Immediate actions to take during fire or alarm situations.
• Break-ins and Theft Prevention: Techniques for handling break-ins, shoplifting, and robbery scenarios.
• Power Failures and Floods: Managing situations involving utilities and property damage.
• Bomb Threats & Major Incidents: Proper protocol for responding to major threats, including bomb threats.
• Organizational Health and Safety (WHMIS): Learn Workplace Hazardous Materials Information System (WHMIS) guidelines for maintaining safety in the workplace.
• Conflict Resolution & Self-Defense: Techniques to de-escalate situations and protect yourself in potentially dangerous situations.

SECTION III: First Aid (16 Hours)

In this section, students receive essential first aid training, enabling them to handle medical emergencies effectively. Topics include:

• Basic First Aid and CPR: Key life-saving skills to provide immediate care in emergencies.
• Response to Injuries and Medical Incidents: How to assess and respond to various medical situations on-site.

This training program is designed to give security professionals the comprehensive knowledge they need to excel in the field, from daily security tasks to handling high-pressure emergency situations. By completing this course, students will be ready to work confidently and professionally in any security environment.